Refund Policy
At KAWHOST.COM, we are committed to delivering high-quality web hosting services and ensuring customer satisfaction. We understand that there may be instances where you need to request a refund for web hosting services. This Refund Policy outlines the terms and conditions for requesting and obtaining a refund for web hosting services.1. Eligibility for Refund
You may be eligible for a refund for web hosting services under the following conditions:a. Money-Back Guarantee:
If you are within the initial 30 days of your first purchase of web hosting services and are dissatisfied with the service for any reason, you are entitled to a full refund of the hosting fees paid.2. Non-Eligibility for Refund
Refunds for web hosting services will not be provided under the following circumstances:a. Violation of Terms:
If you have violated any terms and conditions outlined in our Terms of Service or Acceptable Use Policy, you are not eligible for a refund.
3. Requesting a Refund
To request a refund for web hosting services, please follow these steps:a. Money-Back Guarantee: If you are within the money-back guarantee period and wish to request a refund, contact our customer support team via [Customer Support Email or Contact Information]. Provide your account information, a reason for the refund, and any other relevant details.
4. Refund Processing
Upon receiving your refund request, we will review it within a reasonable timeframe and may require additional information or documentation to process the refund. If your request is approved, we will process the refund within [Number of Days] days.5. Refund Method
Refunds for web hosting services will typically be issued using the same payment method you used for the original purchase.6. Contact Us
If you have any questions or concerns regarding our Refund Policy for web hosting services, please contact us at support@kawhost.com. We are here to assist you and address any issues you may have.Please note that KAWHOST.COM reserves the right to modify or update this Refund Policy at any time. The version of the policy in place at the time of your request will apply to your refund eligibility.
Note: This refund policy is specific to web hosting & Reseller services and does not apply to VPS/ CloudPanel VPS services or domain registration fees, which are non-refundable.
